OP CONSULTATION
We welcome to AIG, and we try to help you to get your consultation and investigations at the earliest, without compromising the quality. Some times due to unforeseen circumstances and complexity of the illness, it might get delayed, please cooperate with our staff.
If there is any difficulty, you can contact Hospital Administrator for any help
Location: Ground Floor
Phone: 23378888; extn: 456
Appointment
It is preferable to take an appointment prior to the visit to the hospital, so that you can avoid any delay and disappointment. This can be done through telephone.
Telephone appointment:
Please visit few minutes before the appointment time, to finish the registration and payment formalities.
Note:
Some times it might not be possible to examine the patient at the appointed time, as the specialist might have been held up in an unexpected emergency or procedure. Every effort will be made to minimize this delay, please co-operate.
Consultation :
Registration:
On arrival at AIG , proceed to the Help desk and fill the registration form. (Provide the correct details, as this will be your permanent record and can not be changed later) If you have any insurance cover or company health care provision, inform this at the help desk. On submitting the registration form, and payment of consultation charges you will be given an outpatient booklet which contains your personal details, please check that the information entered is correct before leaving the counter. You should bring the outpatient book each time you visit the hospital.
If you have a referral letter from your family physician, please submit the same at the registration counter. It will facilitate for the staff to co-ordinate with your family physician after you leave the hospital
Consultation:
You will be given an approximate time by which you will be examined by the doctor. During this waiting period please be seated in the waiting lounge. You will be taken to the doctor, once your turn comes. After you are examined by the doctor, the details will be recorded in the case file, and if any investigations are required, they will be ordered, If no investigations are required then the doctor will prescribe medications (which can be obtained at the pharmacy) after discussing with you about your illness, treatment and about the next visit.
If any further subspecialty or specialist consultation is required, you will be given an approximate time for the same. Out staff will guide you regarding this and will take you to the consultant from the waiting area.
Review with reports:
You will be again called to see the specialist along with the reports by our staff. Then the doctor will discuss with about your problem and then prescribe medications (which can be obtained from pharmacy) and will tell you about your next visit.
Subspecialties
Hepatology and Nutrition:
Faculty: Dr PN Rao, Dr Rajesh Gupta, C.S.Madhulika
Consultation timings:
Location: 1st Floor, AIG
Phone: 23378888
IBD Clinic:
Faculty: Dr(Mrs) Rupa Banerjee
Other Specialties
Though our hospital is an Exclusive gastroenterology Hospital meant to deliver world class care in gastrointestinal related problems, we have all other specialties which will offer care for our patients round the clock if required.
The concerned specialist will examine by appointment, you will be guided regarding the same by our staff. The charges for the consultation other than gastroenterolgy will be levied separately.
Consultation Charges
Investigations
Investigations:
After the consultation, if the doctor has advised any investigations, you should go to the billing area, along with the request slip duly signed by the doctor. The billing counter is located in the waiting area and after payment for investigations. You will be given a bill and approximate time of the test. Any special instructions or special medications required for performing the test will be told to you at the billing area.
You should go to the investigations area (You will be guided by the billing personnel) and get the test done. You will be told the approximate time by which the test reports will be ready. Please wait in the waiting area till you are called for review with reports by your doctor
Investigations
Investigations:
After the consultation, if the doctor has advised any investigations, you should go to the billing area, along with the request slip duly signed by the doctor. The billing counter is located in the waiting area and after payment for investigations. You will be given a bill and approximate time of the test. Any special instructions or special medications required for performing the test will be told to you at the billing area.
You should go to the investigations area (You will be guided by the billing personnel) and get the test done. You will be told the approximate time by which the test reports will be ready. Please wait in the waiting area till you are called for review with reports by your doctor
Pharmacy
The pharmacy is available in the ground floor, where you can buy the medicines prescribed by the doctor. The pharmacy contains all the medications which you can buy. In case a particular medication is not available, a substitute medication will be given only after the consent of the treating doctor.
In the pharmacy we stock only medicines of reputed companies and we procure directly from the distributors. This is done only to avoid spurious drugs, so that it will not compromise on your treatment. That is why we strongly recommend our patients to buy from hospital pharmacy.
Any queries regarding the administration of medications will also be cleared by the pharmacist